|
Free Spirit Travel
Booking Conditions
1. No contract shall exist until the
signed booking form together with the appropriate deposit, or the full
amount if the booking is made within 6 weeks of the departure date and a
confirmation invoice has been issued. Persons making payments without
completing the booking form will be bound by Free Spirit Travel's
booking conditions. Where a booking is made on behalf of several
individuals the booking is conditional on the person signing the booking
form having authorisation from all the individuals named on the booking
form to enter into this contract.
2. Full payment of the balance due must be made 6 weeks before
departure, or Free Spirit Travel reserve the right to cancel the
arrangements made on your behalf and charge the applicable cancellation
charges.
3. Where yoga mats are not provided by the venue you will be asked to
provide your personal yoga mat for the classes. Should you arrive
without one then, for reasons of safety, the teacher is entitled to stop
you participating in the yoga classes. No refund will be made for the
missed classes. This does not apply to those venues where yoga mats are
provided by the venue
4. Whilst we would wish to treat cancellation sympathetically our spaces
are limited and the following charges must be applied. Cancellation of
your holiday, for whatever reason, should be notified to Free Spirit
Travel in writing.
Up to 42 days before departure Loss of deposit
41-28 days before departure 50% of total price
27-14 days before departure 65% of total price
13- or less before departure 100% of price
5. In order to participate in overseas holidays, clients must have
travel insurance.
6. Amendments made up to 7 weeks before departure will, if we are able
to assist you with the required changes, incur an amendment fee of £20
per person.
7. Accommodation will usually be in twin bedded rooms. There are
sometimes limited number of double-bedded rooms for couples. Places will
be allocated on a first come first serve basis. Single rooms usually
incur a supplementary charge and must be detailed on our invoice to you
to be guaranteed.
8. At the time of going to press any courses listed had been confirmed
by the respective Course Instructors. If, for any reason at all, a
course leader becomes unavailable on overseas holidays we shall do our
utmost to replace them with a leader of similar qualities. Wherever
possible you will be advised in advance of any alterations. Similarly,
the alteration of some amenities or courses might take place due to
maintenance work, mechanical faults, weather conditions, sickness or
other situations outside our control.
9. We do not accept any liability for: cancellations, delays or changes
caused by war, threat of war, closure of airports, civil strife,
terrorist activity, industrial action, natural disaster, technical
problems to transport, staff cancellations or other events beyond our
control; Participants' medical or psychiatric conditions which may
develop during or subsequent to the holiday; Loss of, or damage to,
personal property of participants.
10. Dolphins and whales are wild animals and whilst all 'Swimming with
Dolphins' holidays take place in destinations renowned for their
abundance of dolphins, contact with either of these animals cannot be
guaranteed.
11. If you have had any major physical or emotional illness within the
past 5 years, or are under medical or psychiatric supervision, you must
notify us of the details at the time of booking and, where appropriate,
enclose a doctor's certificate of fitness to travel. Persons attending
yoga or pilates retreats/holidays do so at their own risk. If in any
doubt as to the suitability of a particular holiday with regard to your
particular experience or abilities please communicate in writing with
the office before booking.
Non-disclosure of relevant information can invalidate your insurance and
cancel our contractual obligation to you.
12. Complaints: In the event of a complaint arising which cannot be
resolved on the spot, you, the client, must immediately contact Free
Spirit Travel either by telephone, fax or email, who will attempt to
resolve it for you immediately.
Free Spirit Travel will always make every attempt to solve the problem
at the time of the complaint in order that any disruption to the
enjoyment of your holiday is minimal, We regret that we cannot accept
liability in relation to any complaint which is not notified to us
entirely in accordance with this clause.
Free Spirit Travel will always assist you with justifiable complaints
provided they were notified of the problems when they arose.
13. Please note that for holidays which are not originated by Free
Spirit Travel, Free Spirit Travel acts purely and solely as booking
agents between, and on behalf of, both parties.
14. MOBILE PHONE NUMBERS: for group
airport taxi collections we may give these to other members in your taxi
group so you can contact each other on arrival. Please notify us in
advance if you prefer we do not do this
|